Pre-order from now.
For the orders before the sold-out, our orders will be delivered within 5 days in France and between 10 and 15 days for the rest of the world.
You will receive an email with a follow-up when your package is shipped.
Whatever delivery method you choose, we'll send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as postage. Preparation costs are fixed, while transport costs vary according to the total weight of the package. We recommend that you group all of your items into one order. We cannot combine two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special care is taken..
Need help ?
Our Customer Advisors are at your disposal and will be happy to answer all your questions : firstname.lastname@example.org
Start by having your order number ready.
How do I find my order number?
You can find it in the email sent by our address during your purchase.
This is a code that begins with #BG (#XXXXX)
If you do not have it, write to us, specifying the name and surname used to place the order.
At this address : email@example.com
You must return your purchases to us within 14 days of receiving them.
In order for us to accept the return, the product must be returned in new condition, with its original label, packaging and must not have been used. Please send us your return with an explanatory note including your order number, your address, and let us know if you need an exchange or a refund.
Refunds are made within 14 days on the payment card used for the purchase.
All packages should be sent only to the following address, with an explanatory note :
Le Super Atelier - Retour BGBC
221 rue Jacqueline Auriol